Shipping policy

Shipping Policy Included both Production Time & Shipping Time.

Production Time:

Since it's a custom plush, it will take a minimum of 15 - 20 Business Days production (For bulk orders based on the numbers production time will get different, it will take 45-60 business days). Once the production is completed, we will email the completed plush picture. Based on your approval, we will dispatch your item with FedEx, DHL.

Dispute Orders:

Once the customer raised the dispute the order was moved to HOLD(move to the warehouse), if the dispute was issued to the customer favor item won't dispatch further. 

If the dispute was issued in favor of makemyplush, we will retrieve the order from HOLD (From the warehouse), we have to re-check the plush in terms of the Quality check then dispatch the plush and provided the tracking to the customer.

If it's an international shipment, it will take a minimum of 12-17 business days to process the dispatch and provide the tracking details.

Shipping Time:

We use FedEx or DHL Air Shipping, It will take 3-4 business Days to Reach you. 

Our Production Location is in India. 

Import Duty Fees:

Customers have to pay the import duty fees while receiving the package. If the customer want to mention the value less than the order value, the customer has to contact the MAKEMYPLUSH team and mention the amount to be mentioned with the invoice and AWD.

MAKEMYPLUSH is not responsible for paying import duty fees. Customers are only responsible for import duty fees.

If the customer having any issues with paying the import duty fees, you can contact us at makemyplush@gmail.com